~ direct marketing should always be measured, brand marketing is unmeasurable

The approach here is as simple as it is difficult: If you’re buying direct marketing ads, measure everything. Compute how much it costs you to earn attention, to get a click, to turn that attention into an order. Direct marketing is action marketing, and if you’re not able to measure it, it doesn’t count. If you’re buying brand marketing ads, be patient. Refuse to measure. Engage with the culture.

❐ This is Marketing